Frequently Asked Questions at Crossfire
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Activities What's the difference between Nerf, GellyBall, and Paintball?
Nerf uses foam darts and is the gentlest option. GellyBall uses soft gel beads for low-impact action. Paintball provides the most adrenaline while using our low-impact equipment.
Activities Which activity is best for an 8-year-old?
For most 8-year-olds, Nerf and GellyBall are the best options.
Activities Which activity is best for adults?
Adults enjoy all of our activities, with Paintball and Axe Throwing being especially popular.
Activities How many games will we play?
Depends on the activity, but over 10 is normal.
Activities What happens if someone gets eliminated?
Most game modes allow eliminated players to rejoin in the next round, so everyone stays involved.
Activities Can we request specific game modes?
Yes. We will do our best.
Booking Can I add players after I book?
Yes, space permitting. We add at the same price as your group. You do NOT need to call ahead.
Booking Can I remove players after I book?
Yes. Pricing adjustments depend on the reservation. Our costs are for arena time, so adjustments may vary.
Booking What is your cancellation policy?
We have a 1 week in advance policy, but life happens. Call us and we will try to accommodate every change.
Booking Can I book online?
Of course! You're on our website and that is how you book. Click "Book Now" in any location.
Booking How far in advance should I book?
That depends on how specific your request is. If you need a specific time and date, 1 month or more is recommended.
Booking Is a deposit required?
We require 100% payment up front. If you need payment options, just call us. We will make it happen!
Booking Can I book same day?
If we have availability, yes! Click book now and follow the steps to see available hours.
Booking Do you sell gift cards?
Yes. Onsite or call us!
Corporate Do you offer team-building events?
Yes. See our website but we cater your event to what you want to accomplish.
Corporate Can we rent the entire facility?
Yes. See corporate team building area of our website or call us.
Corporate How many people can Crossfire accommodate?
Over 100 playing at a time and over 200 with seating.
Corporate Do you offer corporate packages?
Yes. See corporate team building area of our website or call us.
Corporate Do you offer catering?
Yes. Call us for details.
Corporate Can you host meetings?
Yes. See corporate team building area of our website or call us.
Corporate Do you have Wi-Fi?
Yes. Ask for the details and we will share them with you.
Corporate Can we use a projector?
Yes. We also have several you can use for your event including 15x15 foot screens for presentations or movies.
Corporate Can we customize our event?
100%. That is our specialty.
Corporate Can I book the entire building?
Yes. See Corporate team building area of our website or call us.
Corporate Can schools and churches book events?
All the time! Crossfire welcomes school groups, churches, youth organizations, and other community groups.
Corporate Do you offer fundraising events?
Yes. Crossfire offers fundraising opportunities for schools, churches, sports teams, and nonprofits.
GellyBall What is GellyBall?
GellyBall markers shoot about 8 shots a second and use water-based gel beads for a fun, low-impact experience.
GellyBall Does GellyBall hurt?
It can startle you and hurts a bit if you get hit in certain areas, but most players describe it as a light tap or similar to a nerf dart.
GellyBall Is GellyBall safe?
Absolutely, with our safety protocols and proper safety equipment.
GellyBall Is GellyBall safe for kids?
Yes. It's designed to be low impact and supervised.
GellyBall What age is GellyBall for?
Best for ages 8+.
GellyBall What should I wear for GellyBall?
Dress like you're ready to have some fun! Comfortable clothes and closed-toe shoes are perfect. If you're playing paintball, long sleeves can make those low-impact hits even more comfortable.
GellyBall Can parents play GellyBall?
Absolutely, as long as they are part of the paid participants.
GellyBall Do GellyBall beads stain clothes?
No. They are water-based. Nothing we have here will stain - even our paintballs.
GellyBall Are GellyBall beads biodegradable?
Yes.
GellyBall Can I wear shorts?
Dress like you're ready to have some fun! Comfortable clothes and closed-toe shoes are perfect. If you're playing paintball, long sleeves can make those low-impact hits even more comfortable.
GellyBall Can we bring our own blasters?
Yes, you can if they use standard ammo. We reserve the right to disallow certain models due to safety.
General Do I need a reservation?
We'd love to have you stop by! Walk-ins are always welcome when space is available, but weekends can fill up quickly. If you want to guarantee your spot, we recommend booking ahead.
General Do I need to sign a waiver?
Yep! Every player needs a waiver before jumping into the action. The good news? It only takes a couple of minutes to complete, and we'll send you the link before your visit.
General Is everything indoors?
Absolutely! Every activity at Crossfire is indoors and climate controlled, so rain, heat, or cold never gets in the way of a great time.
General What should I wear?
Dress like you're ready to have some fun! Comfortable clothes and closed-toe shoes are perfect. If you're playing paintball, long sleeves can make those low-impact hits even more comfortable. Closed-toe shoes are REQUIRED for axe throwing.
General What should I expect when I arrive?
Once you arrive, we'll get everyone checked in, make sure waivers are complete, go over a quick safety briefing, gear everyone up, and then it's game time!
General Do I need to bring my own equipment?
Nope! Just bring yourself and get ready to have fun—we'll provide all the equipment and safety gear you need. You can bring in nerf and gellyball gear. See those areas for more details.
General I've never played before. Is that okay?
Perfect! Many of our guests are first-time players. Our team will teach you everything you need to know, and you'll be playing confidently within minutes.
General Are games supervised?
Always. Our trained Game Masters supervise every activity to keep everyone safe, engaged, and having a blast.
General Do you provide safety equipment?
Absolutely. We provide the appropriate safety equipment for every activity, and our staff makes sure everyone knows how to use it.
General Is Crossfire family-friendly?
Definitely! Crossfire was built for families. Whether you're celebrating a birthday, planning a family outing, or just looking for something fun to do together, we've got you covered.
General How long does a typical visit last?
You have 1 hour in the arena and 45 minutes to an hour in your party area. Most last 2 hours.
General My child is shy. Will they still have fun?
Yes. Our staff are experienced at helping first-time and shy players feel comfortable, and many kids gain confidence after just a few games.
General What if my child wears glasses?
Dress like you're ready to have some fun! Comfortable clothes and closed-toe shoes are perfect. If you're playing paintball, long sleeves can make those low-impact hits even more comfortable.
General Can grandparents watch?
Yes. Spectators, including grandparents, are welcome in designated viewing areas.
General Is there air conditioning?
Yes. Crossfire is fully climate controlled. 6 air conditioners working for you.
General Can I wear sandals?
Dress like you're ready to have some fun! Comfortable clothes and closed-toe shoes are perfect. If you're playing paintball, long sleeves can make those low-impact hits even more comfortable.
General Do you have lockers?
No, we do not but we will keep your valuables behind the counter for you.
General Can I leave and come back?
Depends on the activity, but most times the answer is yes.
General Can we bring our own blasters?
For Nerf and GellyBall, you can if they use standard ammo (for nerf that is long darts). We reserve the right to disallow certain models due to safety.
Nerf Is Nerf safe for younger kids?
Yes. Nerf is our gentlest battle activity. For private parties, we allow very young children to play with parental oversight.
Nerf What age is Nerf best for?
5+ - we have many adult parties so up to you.
Nerf Can adults play Nerf?
Of course. They can also pay $15 and throw axes. Up to you.
Nerf Do Nerf darts hurt?
They can if it hits you in a soft spot, but most players describe them as gentle.
Nerf What games do you play during Nerf Battles?
We always start with an all-out battle, but we also facilitate Capture the Flag, Protect the Fort, Infection, and others. We give you a sheet describing the games for you to choose.
Nerf Can we bring our own blasters?
Yes, you can if they use standard ammo (for nerf that is long darts). We reserve the right to disallow certain models due to safety.
Paintball Does paintball hurt?
It is paintball, so yes, it will sting. Low-impact paintball is much gentler than traditional paintball.
Paintball Is paintball safe for kids?
Absolutely, with our safety protocols and proper safety equipment.
Paintball What age can kids play paintball?
Age 8+ can play, but recommended for ages 10+.
Paintball What should I wear for paintball?
Dress like you're ready to have some fun! Comfortable clothes and closed-toe shoes are perfect. If you're playing paintball, long sleeves can make those low-impact hits even more comfortable.
Paintball What makes low-impact paintball different?
It uses smaller and reduced-impact equipment for the tight environment you will battle in.
Paintball Can beginners play paintball?
Yes! We will help them along the entire way.
Paintball How many paintballs are included?
Depends on the package you pick. Starts at 200 balls. You can always buy more if you run out.
Paintball Can I buy more paintballs?
Yes.
Parties What's included in a party package?
Equipment, safety gear, activity leader, and party space are included. Usually that is blaster/marker, mask/eye protection. You can rent gloves.
Parties Can I bring my own food and drinks?
You can. No alcohol, though. We have beer and wine onsite.
Parties Can I bring a birthday cake?
We recommend it!
Parties Can I bring decorations?
Most people decorate their areas, so yes! We try to get you in early to decorate, as well.
Parties Can I bring alcohol?
No. We have a beer and wine license so we cannot allow outside alcohol.
Parties Can parents stay and watch?
Of course. They can also pay $15 and throw axes. Up to you.
Parties Can adults play with kids?
Absolutely. We love when parents jump in. If they play the entire time, they must be a paid participant based on party size.
Parties Do I need to clean up after the party?
No. We handle the cleanup.
Parties How early should guests arrive?
About 15 minutes early. Call if you want to come in earlier, like 30 minutes. We will do what we can!
Parties What happens if guests arrive late?
Nothing. We will bring them in with the safety briefing.
Parties Can siblings join the party?
Anyone can as long as they are part of the party's paid group.
Parties Can adults participate in birthday parties?
Yes.
Parties Can I decorate the party room?
You get to decorate your food table and 2 to 4 picnic tables (size varies by party size). We try to accommodate wall decorations as well.
Parties Do you have a refrigerator or freezer?
We have both. Bring in those frozen cakes, we have you!
Parties Can I bring ice cream?
Yes. We have 2 freezers.
Parties What if only some scheduled kids show up?
We will work with you. Your cost is for arena time, so there is no automatic refund but we will work with you!.